Zid platform is considered one of the best platforms that help build online stores based on modern technology to meet the needs of all visitors. If you wish to create your own store on Zid, you must first understand how to improve the user experience to make your store user-friendly; because 80% of users do not return to the same store if they have had one bad experience. Therefore, at Fehris, we help you provide the best user experience step by step in this guide, offering you the best service to achieve that.
Here we help you understand what user experience is to help you offer the best experience to your customers. User experience is the impression a user gets from their first visit to your store and its use, which will determine if the user will return to your store again if the user experience is good, or will not return if they experience difficulty in using and interacting with the store.
Therefore, you must strive to improve that experience, as improving user experience is a process of enhancing user satisfaction with the store or platform, which Zid platform aims to achieve by facilitating all tools for both the merchant and the visitor to ensure the store's success and the return of visitors to it because they do not face difficulties in its use unlike other stores.
Zid platform provides some additional features that rely on artificial intelligence in the e-commerce stores it launches, so these should be leveraged to improve user experience to make the site easy and simple. Which of the following is considered one of the best ways to improve user experience for a specific site or a store on Zid platform?
ZidApp Market: This is the first method you should follow when creating your own store on Zid. It is an app store that helps provide stores with digital tools to improve user experience in the store, regardless of the store's field.
Zid Pay: This is also a fundamental method that cannot be overlooked when creating the store as it offers many payment solutions through one activation, whether you want electronic payment or if you are a retail merchant, it provides you with payment solutions designed specifically for you.
Zid Ship: Shipping is one of the most difficult and complex issues that some users dislike in many stores. Therefore, Zid platform works on improving this service to make the process uncomplicated, as shipping has become integrated, facilitating the activation of shipping options with one electronic contract and one customer service.
ZidCashier: This method is effective for merchants only as it saves them effort; it makes their commerce available everywhere, enabling them to manage their sales in all branches and exhibitions through one control panel.
Fehris Search App: Currently available in the Zid app store, it helps improve customer experience on your store by offering an advanced search engine and filtering system supported by artificial intelligence technologies.
Convert Abandoned Carts into Orders: You can track abandoned carts without purchase confirmation and send reminder messages to their owners to convert them into complete orders and increase sales.
Offer Deals on Carts: Your store can also offer deals on products in carts to persuade the user to purchase that product.
Market Your Store with Offers: Provide many offers to users to motivate them to complete the purchase and encourage them to repeat the buying process again.
Analyze Your Store's Performance: Zid platform offers an advanced analytics dashboard that helps you analyze your commerce to improve service and help users easily find your products, in addition to suggesting similar products to what they are searching for and making the search process easier for them.
Convert Your Store into a Mobile App: Zid platform provides a service to convert your online store into a smartphone app with just one click, a common method in the world of e-commerce. Zid offers some services on the app, such as customizing discount coupons for app users, facilitating the ordering process through the app, and making payment easier with Apple Pay.
User experience and user interface are two terms often confused on the internet, but there are many differences between them. So, let's understand what user experience is and what user interface is.
User Interface: It's what customers or visitors interact with in any online store or website, or what the user sees. Therefore, you should be careful when designing your site on Zid to make it simple and comfortable for the eyes.
User Experience: It's a process that helps make the site easier so that the user is satisfied with it by facilitating and improving usage so that they can easily access all tools and products in the store, like the stores provided by Zid platform, which helps you improve user experience whenever you want.
All websites and online stores strive to provide a good user experience because it is the only motivation that drives a visitor to return to the store again and buy some products again over other stores. They deal with an easy and simple store where they can find everything they need easily without wasting time and effort, in addition to some important points that are available when paying attention to user experience, such as:
Fehris site is one of the best search engines that can be used in online stores and uses artificial intelligence, making it the strongest Arabic search engine in the Middle East, and the numbers prove it. So, we will show you the features we offer you as follows:
Online stores have become widespread recently, and competition for them has intensified greatly, with all companies racing to attract customers and visitors. The product or its price is no longer the only factors that make a difference, but user experience plays a significant role. Customers now wonder why they should waste time on online stores with a bad user experience when there are many stores working to improve user experience to achieve the best results, like the stores offered by Zid platform. Therefore, you can provide all that to the user in the easiest ways by using the smart Fehris search engine that offers you all these features. Join us now and don't miss out on the benefits we offer you.
